Terms of Service

Last updated: October 13, 2026

These Terms of Service govern your use of sterlinrow.com, operated by Yancheng Xiaohongniang Culture Technology Co., Ltd., and your purchase of products through the website. By using the website or placing an order, you agree to these Terms.

Acceptable Use

You agree to use the website lawfully and not to interfere with its operation, attempt unauthorized access, introduce harmful code, submit false information, or use the site for fraudulent or abusive purposes.

Products, Pricing, and Availability

We make reasonable efforts to display product information and prices accurately. Product availability, descriptions, promotions, shipping options, and prices may change at any time. We may correct errors, limit quantities, or discontinue products where necessary. Applicable taxes and charges are shown at checkout where required.

Orders and Payment

Submitting an order is an offer to purchase. An order is accepted when we send an order confirmation or begin fulfillment. We may decline or cancel an order when necessary, including for suspected fraud, pricing or inventory errors, or an inability to process payment. If an order is canceled after payment, the amount paid for the canceled portion will be refunded.

You are responsible for providing accurate billing, shipping, and contact information.

Shipping and Refunds

Our Shipping Policy and Refund Policy form part of these Terms and explain shipping, returns, exchanges, and refunds.

Intellectual Property

Content on this website, including brand assets, product names, photography, text, designs, graphics, and layout, is owned by or licensed to Yancheng Xiaohongniang Culture Technology Co., Ltd. or its partners and is protected by applicable law. You may use the website for personal, non-commercial shopping purposes only.

Third-Party Services

The website may use Shopify, payment providers, shipping carriers, analytics tools, and other third-party services. Those services are governed by their own terms and policies. We are not responsible for third-party services that we do not control.

Disclaimers and Liability

To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. We do not guarantee uninterrupted, error-free, or completely secure operation. Nothing in these Terms limits rights or remedies that cannot legally be limited.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Company and Contact

Yancheng Xiaohongniang Culture Technology Co., Ltd.
Legal representative: Zhu Qinglong
Unified Social Credit Code: 91320902MA20WE9E5R
Registered address: Room 801, Unit 01 (B), 8th Floor, Yanzhiyouwu Internet Celebrity Live-Streaming Base, No. 208 Haiyang Road, Yandu District, Yancheng City, Jiangsu Province, China
Email: service@sterlinrow.com